Skip site navigation and jump to page content
FAQ_noborder

faq_wh_btn game_wh_btn vip_wh_btn AH_wh_btn web_or_btn

Forzamotorsport.net Website Questions:

Q: My posts aren’t appearing on the forum after I post them.  Where did they go?

A: If you are not seeing your posts immediately after submitting them, it means that your posting privileges have been “Moderated”. Basically, all of your posts must be approved before they will appear on the website. If you are a new user, then remember that all new accounts are set-up to be “Moderated” when they are created. If your posts have been moderated intentionally then you have posted messages that have been determined as offensive by our moderators. If you can show us that you are capable of being a productive member of the community then you will have this restriction removed.

Q: How do I link my Gamertag to my FM.net account so I can download photos?

A: To link your Gamertag to your Windows Live ID email, please go through the following steps to verify/update your Xbox LIVE Contact Information:

  • Hit the Xbox 360 Guide button and scroll to the right until you reach the “settings” blade.
  • Select “Account Management”.
  • Select “Contact Information”.
  • Enter the account information for your Windows LIVE ID and then select “Sign In”.
  • Your gamertag will now be linked to this Windows LIVE ID. Use this ID to log in to Forzamotorsport.net and navigate to the “My Forza” tab to retrieve your Photos.

Q: I’ve saved a picture of Forza 3 on my console and want to get it on my computer. How do I get access to my images?

A: In order to save your photomode shots to your computer you must first upload them to the in-game Storefront. You can do this by accessing the “My Photos” section within the “My Profile” menu of the main Forza Motorsport 3 area. Select the image you want and hit “Upload to Storefront”. All images saved to your personal storefront will be available for download on the “My Forza” section of Forzamotorsport.net. Click here for more information on the new features of Forzamotorsport.net.

Q: I had a saved WMV uploaded to Forzamotorsport.net but now it’s gone. Where did it go?

A: Only one WMV can be uploaded to Forzamotorsport.net at a time. If you upload another WMV it will replace the one that is currently in your slot, so make sure to download each WMV before uploading the next. Also your uploaded WMV will only be available for 24 hours, after which it will no longer be available for download.

Q: I tried uploading a saved video to Youtube but the upload failed. What do I need to do to make my Forza 3 videos compatible?

A: By using a simple (and free) program like Windows Media Encoder you can convert your saved videos to a WMV format that will be compatible with websites like Youtube. Once you've saved your uploaded videos from the "My Forza" page to your computer, follow these steps to convert it to a friendly format:

  • Open Windows Media Encoder. If you don’t have it you can download it for free here.
  • The encoding wizard will be displayed upon start-up. If you have it disabled you can click “New Session” in the upper left hand corner of the screen.
  • In the “Wizards” tab select “Convert a file”.
  • Hit "browse" where you see "Source file" and navigate to the location where your Forza 3 WMV is saved on your computer. Select “Open”.
  • You can also specify a specific location to save the new output video, however by default it will save to the same location as the source file. It's best to leave this field at it's default to make sure you know where the new video will be saved.
  • Click “Next” and select “File Download (computer playback)” from the list of options and click “Next”. This will make sure your video retains its quality.
  • From here click “Finish” and your video will begin encoding to the new format. If it does not start right away click “Start Encoding” at the top of the screen. The program will make two passes at encoding the video, and depending on the length of your video and the speed of your computer it may take a while. Now is a great time to upload your next Forza 3 video to Forzamotorsport.net!
  • When your video is ready a dialog box will appear with details about the file, where it was saved and the settings used. If you didn’t change any file names in Step 5 then the program will automatically name the file for you. If your file is called “Forza.wmv” then the new file would be called “Forza-1.wmv”.
  • Locate the new file and upload it directly to Youtube!

Q: I’ve submitted a time on the leaderboard that is faster than my friends, but he/she is still ranked higher than me. Is there something wrong with the game?

A: In this case you have submitted a lap time that the server has flagged as being “Dirty”. In order to prevent cheating and exploits we have implemented a clean/dirty leaderboard system that places all times flagged as dirty below the slowest time that was not flagged as a “dirty” lap. Your laptime will be flagged as “dirty” if you meet any of the following conditions:

  • Using the rewind feature
  • Your lap has penalty time from driving off-track and/or any collisions
  • The last section of your previous lap has penalty time
  • You drafted another opponent

In order for your times to appear above the “dirty” times you must submit a lap without breaking any of the conditions listed above. If not then your lap time will be ranked accordingly within the “dirty” times.

// Got an unanswered question? Email us. forzafb@microsoft.com //